- Information technology education center
- Founded 1995
- 20 employees
- Aanalyze the work, in order to increase the performance
- Create sustainable business models
- Review the rewarding system and propose possible improvements
- Analyze internal communication and propose improvements
- Give feedback on customer survey
In order to analyze the maturity level of the company the assessment was made, based on the EFQM system, in advance to the stay in Macedonia.
The assesment results showed clearly 8 areas for improvement.
In 5 Areas the following results were achieved
- Three different Business Model Canvas were created.
- Reviewed rewardings system and proposed possible improvements.
- Analysed internal communication and proposed several improvements.
- Analysed customer survey set up and proposed improvements.
- Implemented structured team meetigs and workshops.