Category Archives: Articles

The Cake Shop and Café “Bardha’s Cake” In spite of the pandemic, “Bardha’s Cake” can look back on a successful year: the customers love Bardha’s products. The orders were so numerous that the team could not keep up with receiving and fulfilling them. They worked around the clock. The company asked Senior Expert Contact (SEC) […]

Expert Testimony: «Actually, impossible via Zoom …. But still I tried!» Report of SEC expert Johan Bartelse, December 2021 Construction expert Han Bartelse details in his personal testimony his ups and downs consulting remotely an installation company in Cambodia. “12 years ago in Cambodia, Mister Hong Leang Y made his dream come true by starting […]

The tourism industry has had a very difficult year. This meant that the hotel management school “ACE School” in Nepal valued the remote assignment of SEC expert Alain Rohrbach all the more. He supported the management team during the crisis and this was a successful collaboration. Eight of the ten highest mountains in the world […]

A catering company in Uganda wants to offer more baked goods and contacts Senior Expert Contact (SEC). But how is the establishment of a new product line via online remote consulting to be successful? And as if that wasn’t already difficult enough, the internet connection keeps failing. The customer and expert alike were full of […]

In early February 2021, Hans Kissling travelled virtually to Uganda. After four months, he successfully completed his first SEC remote consultancy assignment with an agricultural company. Together, client and expert set up an automated warehouse management system. The SEC client is active in Uganda’s largest economic sector, agriculture. The agricultural company “MARA Agribusiness” sells agricultural […]

Thanks to the remote consultancy of our SEC expert Christoph Ramseier, the Grand Cowboys Steak House in Santa Lucía Milpas Altas, Guatemala, was able to take off running after the corona lockdown and preserve the jobs of 30 employees. This was a result of new business strategies and better monitoring of processes and costs. In […]

The collaboration between Krusha and Swisscontact startet in 2015. They received support from the Senior Expert Contact (SEC) twice: for food technology and marketing, which helped them to significantly improve the shelf-life of the product in the market, and from the design and marketing aspect. Read more

The experience in the last few months has shown that companies can “survive” in difficult times if they are able to flexibly and creatively choose new paths for themselves. One restaurant that has done precisely this is Casa Santa Lucia in Managua, which has set up a takeaway delivery service. SEC expert and former head […]

Coffee is one of the most important export products of the East African state of Uganda. The coffee producer “Kalaa Mugosi Women Empowerment Ltd” not only produces coffee but is also committed to supporting disadvantaged women and girls in rural areas of the country. In January 2020, hence shortly before the world was caught by […]