Client Profile:
The company consists of coffee plantations, coffee processing facilities, 15 Coffee shops/restaurants, 1 Eco Lodge & 1 Boutique Hotel in Laos PDR. The company covers the whole coffee value chain, and is determined to become a leading brand in Laos PDR, by continuously improving quality and standards at all levels.
Tasks:
– Coordination of Food & Beverage standards for all coffee shop outlets
– Improvement of F&B Management
– Menu creation and conception of F&B services and products
– Marketing for a better positioning of the brand in the local coffee shop market/industry
Results:
– Established a F&B Management concept
– Created a simple, excel based, F&B cost – sales prices calculation tool
– Trained the employees on the use of the tool
– Established guidelines for the use of the F&B cost management tool
– Established food safety and hygiene guidelines
– Unified standards of product presentation for all outlets
– Created new recipes, implemented and trained the chefs accordingly
