Client Profile:
The client is a family owned company with around 20 employees, dealing in building materials. 90% of sales are generated by electric water heating systems. The client has set itself the goal of investing more in green energy in the future. He aims to develop 10-20% of its sales towards gas and solar installations, especially for commercial customers (hotels, resorts).
Tasks:
Developing arguments for customers who advocate green energy. Basics to improve the after sales processes. Approaches to strengthen the operational management of the fast-growing company.
Results:
Tasklist on how the “commercial customers” market segment can be further developed in a focused manner. Process design, how the after sales can be optimized. Approaches to improving operational management in order to manage growth with a sustainable management structure.
